Auto transport industry is run by 90% by the brokers! The majority of auto transport companies don't own car trailers. They don't have the staff or budget to market themselves to the public or the customer service team to provide support to their clients. They typically rely on word of mouth or local advertising to get the business. Carriers deeply rely on the brokers to fill up their trucks and keep them moving.
Auto transport brokers have access to hundreds of transporters and can generally accommodate you on any location you may need to get your car picked up or delivered to. Working with a reputable broker may help you get a better price or find a company you wouldn't otherwise find on your own. The broker may also provide you with a more competitive price quote and offer you better support. Many of the drivers are one man operations or are under-staffed to provide you with quality customer service.
How the auto transport industry works?
When you get a quote from different companies / brokers – they all compete for your business. But the reality is you are actually bidding for the drivers to move your car. If your quote is too low, you car will not be picked or it may take a few weeks for the delivery.
Here is an example on how this works: let's say the route is (NJ to FL). There is usually 20-40 cars waiting to be picked up on the dispatch board which is used by all truckers in the industry. They are all priced from high to low. The drivers will be more attracted to loads that are paying more. So if you picked the lowest quote and there are 10 cars all quoted higher on the list, your car will be sitting at your driveway for awhile. Your load will be the last to get picked up, or you simply may never get a driver assigned while a dishonest broker promises you the world and takes your money.
How to get the right auto transport quote?
In the industry where money talks – your budget will determine the price to get your vehicle picked up and delivered. Choosing the lowest car transport rates is not always recommended. We constantly hear complaints from consumers who first dealt with low balled quotes and than went with a higher quote – got their vehicles picked up with 2-4 business days.
Search Google for "auto transport quotes", "car transport rates", or "car shipping quotes" and checkout various auto transport company websites. Get quotes from individual companies, or comparison sites and compare rates. You can check the company's track record on sites like Transport Reviews.